Frequently Asked Questions

You can assign a wide range of tasks to your virtual assistant, from email management to social media management. If you're unsure of the specific tasks you need help with, we can assist you in reviewing your scope of work and identifying tasks that you might be missing or could delegate for better efficiency. Our VAs are flexible and can adapt to your specific business needs.

We match you with a VA based on your specific requirements, skills needed, and preferred working style. After an initial discovery call, we select the VA with the right expertise and experience to meet your needs. We also provide opportunities to discuss preferences and expectations during the onboarding process.

Your satisfaction is our priority. If you feel your VA is not a good fit, we can reassign another assistant based on your feedback. Although we pride ourselves on having effective and professional VAs who excel in their roles, we are committed to ensuring you receive the best support possible.

We use project management tools to help you monitor progress, assign tasks, and review completed work. Additionally, we use shared documents with version history through Google Docs to keep track of changes and conduct regular check-ins to ensure you stay updated on your VA's progress.

You can trust our virtual assistants with your personal information as we ensure thorough vetting, enforce strict confidentiality agreements, provide tools like password managers to protect your sensitive information, and provide secure tools for safe data management.